Skip to content
All posts

August 2024 Technology Release Notes

Picture of Emily Burke By   ·  1 minute read

Check out the new Vibrant Wellness Provider Ordering Portal updates for August 2024.

 

New Features

Revenue Enhancement System- Beta

Revenue Enhancement System (RES (1)

Users can now generate additional revenue for patient pay orders by adding a retail fee to lab tests in the portal. A retail fee is created when a retail price is set for patients above the provider wholesale price. Additionally, users can add a consultation fee directly to the same bill patients pay for testing. Fees can be adjusted by a percentage or a fixed amount in global settings or on a case-by-case basis.

Manage Revenue With The New Wallet

The new wallet feature simplifies revenue management, enabling users to efficiently allocate credits to future orders or deposit them directly into their bank accounts. Practice Admins can specify revenue usage permissions.

Automatically Manage Redraws

Automatic Redraw Setting Illustration

Providers no longer need to initiate redraw orders. Automatic Redraw automates the process of dispatching kits and sending notifications when a TNP (test not performed) issue is detected. This feature can be activated at the practice or individual level through Settings & Preferences under General Preferences. Providers can opt to receive notifications when an automatic redraw is initiated.

Simplified Practice Settings For Single-Provider Practices

Simplified Practice Settings Illustration

To avoid confusion about Practice vs. Personal Settings for practices with only one provider, single-provider practices can now only view Practice Settings. When an additional provider is added to the practice, a practice admin can enable and customize Personal Settings.

General Updates

Download Our Price Sheet

Download Test Price Sheet Illustration

The complete price sheet can now be downloaded from the Test Price Calculator in the Tool Center drop-down.

Canceled Orders

All emails will be terminated after an order has been canceled. Users can view refund processing dates in the balance due module of the patient lab profile. 

Improved Search in Patients Tab

When the search function is utilized in the Patients tab, matching results will be highlighted for easier identification. 

Legacy Summary Report Access

Legacy Summary Report Screengrab

The portal now has a Legacy Summary Report button in the Test Report section of the Patient Lab Profile. The Summary Report button will open the new version of the Summary Report found in the Personalized Reports module. 

Bug Fixes

  • FIXED: Schedule Clinical Consult time zone browser issue

  • FIXED: Style issue fixed for internal logins where ‘More’ button moved to next line when ‘Login’ button was clicked

  • FIXED: Order summary disappearing on Patient Lab Profile 

  • FIXED: Search could not find the healthspan assessment panel

  • FIXED: Apply coupon button loading issue

  • FIXED: Results missing under the Test Report tab

  • FIXED: 3/$700 and 5/$1000 promotion missing

  • FIXED: Practice/Personal setting disappearing display

  • FIXED: Missing Total Tox Burden results