December 2024 HealthTech Updates

Vibrant Technology Guide

Learn about the technology that makes our tests sensitive, specific, and scalable. Find the newly created lab technology guide here.  

Price and Menu Updates Starting January 1, 2025

• Pricing Adjustments: To ensure the continued quality and excellence of our products, we’ve made marginal price increases on certain tests effective January 1, 2025. You can review the updated price list here. 

• Processing Fee Changes: The minimum order requirement has increased to avoid processing fees and streamline lab operations. 

• Micronutrient Panel Update: Starting in 2025, the Micronutrient Panel will transition from the Vibrant America menu to the Vibrant Wellness menu.  

• Connective Tissue Panel Retirement: The Connective Tissue Panel has been retired, replaced by the recently launched Autoimmunity Zoomer for enhanced insights into autoimmune conditions. 

Look Ahead to 2025 

General Release Updates

Manage Revenue With the New Wallet

The new wallet feature simplifies revenue management, enabling users to efficiently allocate credits to future orders or deposit them directly into their bank accounts. Practice Admins can specify revenue usage permissions. 

• Notification when funds are deposited directly into a user's bank account 
• Notification when a user has initiated a cashout withdrawal from their wallet balance 
• Notification when the withdrawal amount has been successfully deposited in the user's bank account. 

Simplify Your Finances with Automatic Weekly and Monthly Summary Statements

Users automatically receive receipt statements for each order that is placed by default. They can choose to opt for weekly or monthly summaries by configuring Receipt Notification Preferences. Practice Admins will receive weekly and monthly summaries for all providers in their clinic. Weekly summaries are sent on Sundays at 8 AM UTC, while monthly summaries are sent on the 1st of each month at 8 AM UTC. 

Activate Express Checkout to Place Orders with Minimal Patient Information

Express Checkout is no longer enabled by default. To enable Express Checkout, users must use the Express Checkout toggle in General Preferences. There will no longer be a warning message for any users during checkout when placing an order with missing required information to reduce interruptions. 

Set Default Personalized Report Views

With this setting, users can configure default selections for the Personalized Reports module in General Preferences. Users can configure this individually for each report. The For Patient customization will change which version of the report is shared with the patient if the user has enabled report sharing with patients under Notification Preferences. The For Provider customization will change which report components are pre-selected when the provider opens the Personalized Reports module.

Easier to Maximize 3-for-$700 and 5-for-$1,000 Bundles

The updated interface for the 3-for-$700 and 5-for-$1,000 test bundles simplifies deal selection. Users can view test prices, total savings, and receive alerts when a better deal is available. These improvements ensure clear visibility into pricing and discounts to optimize savings. 

Improved Return Instructions for Patients

Previously, there were three FedEx return links in the kit delivery emails: 

1. FedEx PickUp Method 

1. FedEx Drop-off Method 

1. For International Users 

These links have been replaced with one new link to a new landing page with an improved landing page and clearer instructions for patients to reduce confusion. 

Well ProZ

Increased Rearrange Pool Limit 

Well ProZ users can now rearrange up to 100 products at a time, increasing from the previous limit of 50. 

New Contact Information Setting 

Well ProZ users can now specify a patient contact email different than the provider notification email in their Contact Information Settings. 

ICYMI Report Updates

Food Sensitivity Report

A Food Personalization Summary has been added to the Food Sensitivity Report.

This table appears at the beginning of the Summary section, placed before moderate- and high-risk results

Oxidative Stress Profile Summary

A new diagram has been added to the Oxidative Stress Profile Report.

This diagram appears in the Summary section, placed between Antioxidant Genetics and Oxidative Stress Biomarkers.