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Managing patient care often comes with recurring challenges. Patients frequently miss emails containing critical information, leading to delays in completing required actions like payments or questionnaires. Providers and staff are left to follow up manually, which takes time away from other priorities. Patients often struggle to track their test kits or access collection instructions, creating confusion and frustration for everyone involved.
Empower Your Patients, Reduce Your Workload with MyWellness
Why We Developed This
Fragmented communication and incomplete patient actions create inefficiencies for both patients and providers. When patients miss notifications or fail to complete required steps, orders are delayed, and administrative staff must spend time resolving these issues. This not only increases the workload for providers but can also frustrate patients and impact their care.
When Can You Start Using It?
No launch date has been set, but the Patient Portal is coming soon. More details will be shared as the launch date approaches.
What This Means for You
The portal is built to reduce inefficiencies and administrative burdens while enhancing patient engagement. Here’s how it directly benefits your practice:
1. Reduced Administrative Work
Patients often miss emails or fail to complete required steps, leading to follow-ups and delays. The portal provides a single location where patients can track kits, complete payments, submit questionnaires, and enter missing details. This minimizes the need for staff intervention and allows your team to focus on other priorities.
2. Faster Order Completion
With all necessary actions centralized, patients can complete their tasks more efficiently. This reduces delays in order processing and ensures a smoother workflow for your practice.3. Improved Patient Access
Patients no longer need to search through emails or navigate fragmented systems. The portal offers a straightforward way to access everything they need, from collection instructions to results (if shared). This consistency improves their experience and reduces confusion.
Supporting Your Practice
The MyWellness Patient Portal is designed to make patient management easier. By reducing the time spent on follow-ups and manual tasks, it helps practices operate more efficiently. Patients are empowered to take care of their responsibilities independently, which leads to fewer disruptions for your team.Shaping the Future Together
This is just the beginning. Your feedback is key to shaping future enhancements. Share your thoughts in the Give Feedback section of the Tool Center to help us improve the patient portal with the features that matter most to you.
