Check out the new Vibrant Wellness Provider Ordering Portal updates for August 2024.
Users can now generate additional revenue for patient pay orders by adding a retail fee to lab tests in the portal. A retail fee is created when a retail price is set for patients above the provider wholesale price. Additionally, users can add a consultation fee directly to the same bill patients pay for testing. Fees can be adjusted by a percentage or a fixed amount in global settings or on a case-by-case basis.
The new wallet feature simplifies revenue management, enabling users to efficiently allocate credits to future orders or deposit them directly into their bank accounts. Practice Admins can specify revenue usage permissions.
Providers no longer need to initiate redraw orders. Automatic Redraw automates the process of dispatching kits and sending notifications when a TNP (test not performed) issue is detected. This feature can be activated at the practice or individual level through Settings & Preferences under General Preferences. Providers can opt to receive notifications when an automatic redraw is initiated.
To avoid confusion about Practice vs. Personal Settings for practices with only one provider, single-provider practices can now only view Practice Settings. When an additional provider is added to the practice, a practice admin can enable and customize Personal Settings.
The complete price sheet can now be downloaded from the Test Price Calculator in the Tool Center drop-down.
All emails will be terminated after an order has been canceled. Users can view refund processing dates in the balance due module of the patient lab profile.
When the search function is utilized in the Patients tab, matching results will be highlighted for easier identification.
The portal now has a Legacy Summary Report button in the Test Report section of the Patient Lab Profile. The Summary Report button will open the new version of the Summary Report found in the Personalized Reports module.
FIXED: Schedule Clinical Consult time zone browser issue
FIXED: Style issue fixed for internal logins where ‘More’ button moved to next line when ‘Login’ button was clicked
FIXED: Order summary disappearing on Patient Lab Profile
FIXED: Search could not find the healthspan assessment panel
FIXED: Apply coupon button loading issue
FIXED: Results missing under the Test Report tab
FIXED: 3/$700 and 5/$1000 promotion missing
FIXED: Practice/Personal setting disappearing display
FIXED: Missing Total Tox Burden results