February 2025 HealthTech Updates

eZ-Bill: Easier Billing. Extra Simple.

The Revenue Enhancement System Redefined

Users can simplify revenue management for patient pay orders by adding a retail fee to lab tests in the portal. A retail fee is created when a retail price is set above the wholesale price paid. A custom fee can be added directly to the same bill patients pay for testing. Fees can be adjusted by a percentage or a fixed amount in global settings or on a case-by-case basis. Revenue can be easily managed on a personal or practice level with the new eZ-Bill wallet, allowing credits to be applied to future orders or deposited directly into a bank account. Practice admins can control whether providers can use or cash out revenue. State limitations may apply.

Terms of Use and Privacy Policy Updates

We’ve updated the Terms of Use and Privacy Policy. Please review them to stay informed about important changes.

Now Easier for Patients to Return Samples

The updated FedEx Pickup feature in the Patient Navigation System and patient emails enables patients to self-schedule pickups through an enhanced user interface. Simplifying the patient return process can reduce delays in sample returns and mitigate TNP (Test Not Processed) issues related to sample viability by reducing overall transit times. The system also provides tracking and management tools for both current and past pickup appointments, creating a more streamlined experience for patients.

Easier to Maximize 3-for-$700 and 5-for-$1,000 Bundles

The updated interface for the 3-for-$700 and 5-for-$1,000 test bundles simplifies deal selection. Users can view test prices and total savings and receive alerts when a better deal is available. These improvements ensure clear visibility into pricing and discounts to optimize savings.

Bug Fixes